"The company is going to have to find ways to monetise more aggressively" Would Discord going public be good or bad for its users? We spoke to an expert to find out
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Eurogamer speaks to George Osborn of the Video Games Industry Memo to learn about what could happen if Discord does go public.
  • Credibly_Human@lemmy.worldEnglish
    2·
    14 hours ago

    It also makes giving or getting any kind of support a hellish time sink, but that’s almost besides the point…

    You know, this comment just made me realize this might actually be the point for some companies.

    Its a cheap way to pretend that you care about customer service, while actually dissuading customers strongly from actually trying. Its also completely easy to bot vs having a human on a phone line.