

Good evidence of astroturfing on Reddit. That Reddit took action and banned the Palantir agents only provides evidence that exposure of the op is the problem. Not evidence that Reddit acts in good faith.
A good question to ask, is what would happen if Lemmy was the victim of astroturfing. It’s decentralized for starters and groups might not even reside in the same place on the fediverse. Also I expect Reddit has monitoring, analytics and tools that could flag behaviour rather than somebody having to go through logs trying to find patterns.
I think Lemmy and other federated platforms have escaped having to deal with these issues simply because someone attempting to astroturf will do it on the biggest platform. So Lemmy escapes not by any technical or administrative virtue but by being smallfry.
The ribbon was contentious but most people are familiar with it and it has advantages like taskcentricity and less clutter. LibreOffice has an experimental ribbon that I think should be worked on, mainstreamed and set during installation or in the settings.
UX in other areas should be improved. Lots of little annoyances add up for new users and can break their opinions. It’s not hard to look over the UI and see things which have no business being there, or should only appear in certain contexts, or could be implemented in better ways. I think the project should get some MS Office volunteers into a lab and ask them to do things and observe their problems. I’d have power Word, Excel, Powerpoint users come in and do non-trivial things they normally do and see where they trip up or even if they can do what they need.