bimbimboy@lemm.ee to Technology@lemmy.worldEnglish · 2 days agoHalf of companies planning to replace customer service with AI are reversing coursewww.techspot.comexternal-linkmessage-square167fedilinkarrow-up1872arrow-down18
arrow-up1864arrow-down1external-linkHalf of companies planning to replace customer service with AI are reversing coursewww.techspot.combimbimboy@lemm.ee to Technology@lemmy.worldEnglish · 2 days agomessage-square167fedilink
minus-squareCalipherJones@lemmy.worldlinkfedilinkEnglisharrow-up5·18 hours agoIf I have to deal with AI for customer support then I will find a different company that offers actual customer support.
If I have to deal with AI for customer support then I will find a different company that offers actual customer support.