bimbimboy@lemm.ee to Technology@lemmy.worldEnglish · 23 days agoHalf of companies planning to replace customer service with AI are reversing coursewww.techspot.comexternal-linkmessage-square181fedilinkarrow-up1926arrow-down18
arrow-up1918arrow-down1external-linkHalf of companies planning to replace customer service with AI are reversing coursewww.techspot.combimbimboy@lemm.ee to Technology@lemmy.worldEnglish · 23 days agomessage-square181fedilink
minus-squareCroquette@sh.itjust.workslinkfedilinkEnglisharrow-up8arrow-down1·22 days agoYeah but these pesky workers cut into profits because you have to pay them.
minus-squareMangoCats@feddit.itlinkfedilinkEnglisharrow-up2·21 days agoThey’re unpredictable. Every employee is a potential future lawsuit, they can get injured, sexually harassed, all kinds of things - AI doesn’t press lawsuits against the company, yet.
Yeah but these pesky workers cut into profits because you have to pay them.
They’re unpredictable. Every employee is a potential future lawsuit, they can get injured, sexually harassed, all kinds of things - AI doesn’t press lawsuits against the company, yet.