If you ask a customer this question, you’re bad at your job. But I don’t blame you for flexing on grandma so you feel better, because we will never get to retire like she did.
I mean Netgear isn’t even that bad of an answer. Like we’re in the right chapter of the dictionary. Yes my dictionary is by category not alphabetical. Bet you don’t even own a physical dictionary. Come to think of it, me neither. Huh.
For me it’s not so much they don’t know what they’re talking about, it’s that they get angry and impatient with you as if you’re such an idiot to not know “Netgear” or “Internet Explorer” is literally equal to “Internet.”
If you ask a customer this question, you’re bad at your job. But I don’t blame you for flexing on grandma so you feel better, because we will never get to retire like she did.
I mean Netgear isn’t even that bad of an answer. Like we’re in the right chapter of the dictionary. Yes my dictionary is by category not alphabetical. Bet you don’t even own a physical dictionary. Come to think of it, me neither. Huh.
For me it’s not so much they don’t know what they’re talking about, it’s that they get angry and impatient with you as if you’re such an idiot to not know “Netgear” or “Internet Explorer” is literally equal to “Internet.”