Linus Media Group CEO Terren Tong also responded via email, saying he was “shocked at the allegations and the company described” in Reeve’s posts. He went on to note that “as part of this process, beyond an internal review we will also be hiring an outside investigator to look into the allegations and will commit to publish the findings and implementing any corrective actions that may arise because of this.”
GN probably would’ve done it anyway. He is not completely in the right because as unbiased as he wants to be, at the end of the day, he is still criticizing a competitor. I doubt those comments actually prompted his response. They had a lot of examples in their video and have probably been compiling it for a while.
Edit: I mean to say that criticizing a competitor can damage your reputation. I think GN was entirely justified in creating the video. The point I was trying to make is that, after the backpack warranties scandal, Steve basically came out saying that they would be paying closer attention to LMG’s credibility. So I think this video would’ve come out eventually regardless of whether or not staff at LMG made those remarks about GN.
You can use this to question whether his motives are pure, but suggesting he is “not completely in the right” is just weird. He is well within his rights to criticise a competitor. Absolutely nothing wrong with that.