I think it’s closed source indeed, but their support window is very long at the moment, so while you’re right, at least until now they’re actually acting responsibly.
It would be easy to unlock the devices for different Software - like ugreen does.
And imagine all the possible backdoors in their software. No one can check, because it is closed source. And this on a device with your most senisble data.
Calling their acting ‘responsible’ is a huuuge strech.
Also, I had a very bad experience with Synology support when the C2000 bug hit my DS415+. Once this thing dies, I’ll definitely won’t get another Synology.
By your definition no closed source company can act responsibly. If that is your definition, they indeed don’t act responsibly, my point is that they appear to ship security updates for at least a decade after the device got released, which seems pretty decent. And they have a good record on quickly responding to any security issues and keeping everything up to date.
So they’re doing pretty good. Would it be nice if they go open source? for sure, but for a closed source system, it’s currently doing great.
I think it’s closed source indeed, but their support window is very long at the moment, so while you’re right, at least until now they’re actually acting responsibly.
It would be easy to unlock the devices for different Software - like ugreen does.
And imagine all the possible backdoors in their software. No one can check, because it is closed source. And this on a device with your most senisble data.
Calling their acting ‘responsible’ is a huuuge strech.
Yep, my DS415+ is still going strong and fell out of DSM support, so I’m stuck with DSM7.1. However, people successfully converted their xx15+ to a xx17+ model and were able to update to DSM7.2. So there’s no technical reason to not support these older systems.
Also, I had a very bad experience with Synology support when the C2000 bug hit my DS415+. Once this thing dies, I’ll definitely won’t get another Synology.
By your definition no closed source company can act responsibly. If that is your definition, they indeed don’t act responsibly, my point is that they appear to ship security updates for at least a decade after the device got released, which seems pretty decent. And they have a good record on quickly responding to any security issues and keeping everything up to date.
So they’re doing pretty good. Would it be nice if they go open source? for sure, but for a closed source system, it’s currently doing great.