• SanguinePar@lemmy.world
    link
    fedilink
    arrow-up
    6
    ·
    1 year ago

    That’s actually a really good point about the staff and their freedom/confidence to solve problems on their own initiative. Hadn’t thought of that, but you’re spot on.

    Also agree on delaying the plane, I meant to say that myself. Imagine rushing the guy off AND not helping him… unbelievable.