I had some performance problems. Suddenly, steam deck lost about 60% of its performance in games. My troubleshooting didn’t help. After that, I contacted steam support. We were talking for about a week, but nothing helped, so they agreed to send me a replacement.

I have to say… The fresh vent smells even better than I remember.

  • Julian@lemm.ee
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    1 year ago

    They sent a full replacement after 1.5 years? Damn that’s some good support.

      • Julian@lemm.ee
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        1 year ago

        True but not all tech companies are so forgiving. Most laptops I get have their warranty expire after a year, and I doubt they’d replace anything without charging something.

        • _haha_oh_wow_@kbin.social
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          1 year ago

          I feel like “forgiving” isn’t quite the right word to describe a company that makes shit that breaks after less than 2 years…