I’d argue the iPad is the bigger offender personally. They’re blaming Chromebooks because that’s often what schools provided, but the same exact timing existed before with iMacs in classrooms all through the 90s and early 00s for millennials despite Windows being by far the more common real world OS they would need to know in the workplace.
But when it comes to portable devices the iPhone and iPad are king, that’s what young people want and often what they’re given. And those operate nearly exactly the same as a Chromebook. Toss everything into a cloud bucket, no user-facing folder structures to learn, everything locked down with limited access and customization. A take it or leave it approach to user interaction.
Not trying to be rude but the files app is absolutely not giving you anything close to full access to your devices file system. It’s an abstraction over the actual file system if anything.
A very limited scope of the filesystem instead of exposing the whole thing. Android does the same thing, and so does every system that doesn’t allow the user to have root access.
Just to get this straight: you’re comparing the complexity of using OS X to Chrome OS. I hope you’re not also claiming you’ve actually used both of these?
Edit: also, what do you mean “no user-facing folder structures to learn”? iPadOS I get because even though it has one and has for years, it’s not required. But again: have you ever used Chrome OS? I would sooner use TempleOS, and somehow you still managed to make an invalid criticism of such a dogshit operating system.
Edit 2: 23 downvotes; 0 explanations of how I’m wrong. Stay classy, Lemmy.
The original commenter compared ipados to chromeos, and they compared osx to windows, I never saw a comparison from osx to chromeos.
The point being made is that modern operating systems often times in the hands of kids (chromeos and ipados) are designed to abstract away much of the underlying elements of the os.
They absolutely compared OS X to Chrome OS by directly comparing what Apple did in the 90s and 00s to what Google did in the 10s. If you take the comment as its own isolated thing, sure; if you understand it as a response to another comment (which it is), then the comparison is smacking you in the face.
What planet am I on right now? Should this conversation be about media literacy instead of tech literacy?
It is rich that you are suggesting this should be about media literacy. How do you connect “what apple did on the 90s” and “what chrome OS did in the 00s” (which it was the 10s, not the 00s) as a direct comparison between operating systems? What the commenter is suggesting is that both google and apple had a hand in making students not prepared to interact with technology, not that they did it in the same way.
I don’t even agree with that statement as I believe being exposed to macs at school (and likely windows at home) woild be beneficial to tech literacy. But you couldn’t even comprehend enough to engage with the point. They were saying macos is not windows, and windows is what kids should be learning. Then you come in and yell and scream about mac being better than chrome.
You were down voted because you were wrong and an asshole
How do you connect “what apple did on the 90s” and “what chrome OS did in the 00s” (which it was the 10s, not the 00s) as a direct comparison between operating systems?
Because they’re directly saying that Apple did with Macintosh what Google did with Chromebooks and that wasn’t a problem for real-world tech literacy.
What the commenter is suggesting is that both google and apple had a hand in making students not prepared to interact with technology, not that they did it in the same way.
Except that they’re using iMacs as a precedent that dumbed-down Chromebooks didn’t (at least substantially) harm tech literacy. My interpretation is somehow a generous one, because the other interpretation is that they’re comparing the iMac being complex but different from the industry standard to Chrome OS being dumbed down. These are two vastly different things.
I comprehended enough: either option is stupid as fuck – just one indicates a lack of evidence while the other indicates a lack of basic logic.
You were down voted because you were wrong […]
I’m wrong? Yeah, I originally said “00s and 10s” for Chrome OS because I thought it came out in 2008, but I looked it up and corrected myself yesterday(?) to just “10s” – completely incidental to the point of my comment. Did you notice too that OS X didn’t exist in the 90s but I called it that anyway for simplicity? No? Oh, that’s right: no one actually gives a shit.
Meanwhile, they’re spouting provable and obvious misinformation about how Chrome OS doesn’t have a user-facing folder system, so I think your explanation for why I was downvoted should leave out “I was wrong”. Clearly the voters didn’t give a shit about factual accuracy. I’m sure the other commenter used Chrome OS enough to judge it when they’re saying that. Weird how you didn’t address the part of my comment correcting transparent misinformation.
You were down voted because you were […] an asshole
I was an asshole. And any mixture of “wrong” and “an asshole” gets blind upvotes on Lemmy all the time. No, what got me downvotes is that Lemmy doesn’t have Reddit’s hidden votes feature that stops a cascade of morons blindly downvoting anything that’s at negative (I was at +2, -23 when I made my second edit; just acknowledging that blind, uncritical downvoting took that ratio from ~1:11 to ~1:3). And I’ll continue being a condescending asshole until this Lemmy equivalent of boomers giving one star to businesses they’ve never been to – because Google asked them to rate their experience – is dead.
Based on this small exchange it seems like you erect straw men to knock down to inflate your intellectual self worth which is incredibly fragile based on how much you freaked out over a tiny correction that I didn’t use at all in my argument.
If you are actually interested in engaging with the topic try harder to read what I have said
The 00s thing was the only demonstrably wrong part of my comment, and it was long-since corrected when you commented. So I asked why – when you argued that “being wrong” was a key component of the heavy downvotes – you took an aside for that yet conspicuously didn’t mention how the comment with a 10:1 ratio spends half its length confidently spouting complete, easily disprovable bullshit about user-facing folder structures.
Seems more like a mix of anchoring bias, the bandwagon effect, and a disregard for critical thinking than it does factual accuracy, unless the tone policing component swamps everything else.
No smarm this time: my question was 100% genuine. I actually don’t know how you can use these operating systems and draw those conclusions. This feels like they ate someone else’s half-baked opinions left out overnight, got food poisoning, and threw them up into this comment.
Also, in my opinion, being condescending is the correct response to people confidently spewing complete, easily disprovable bullshit. I confidently get things wrong sometimes too, but I’m getting really sick of this “I’m qualified to speak on everything” culture that social media is exacerbating.
Error codes are fantastic, even undocumented codes gives users the ability to coordinate on forums and blogs to figure out the issue in a far easier manner
I can google one of these on another device and figure out what it means and at least attempt to fix it. “Something went wrong :(” helps fucking no one
Have you ever worked in an environment powered by Windows-based computers, and Microsoft software? Have you ever spoken with any user in such an environment about their experience with errors like the ones you described, and how easy or difficult it was to solve them?
I am not doing the whole passive aggressive argument where you refuse to say what your issue is and hold a clear conversation so you can try and seem like the winner and claim that I am an idiot because you have misunderstood my comment.
But to answer the specific questions posted:
Have you ever worked in an environment powered by Windows-based computers, and Microsoft software?
Yes, it has been my job for fifteen years.
Have you ever spoken with any user in such an environment about their experience with errors like the ones you described, and how easy or difficult it was to solve them?
Not only do I speak with them several times a workday, I am usually the one solving said problems meaning I get to experience it all.
Fair enough, and I appreciate the clarification. That actually reinforces my point. You and I both work with people who use Windows daily and encounter these verbose errors—but they almost never understand them. They don’t use these messages to develop troubleshooting skills—they just get stuck and frustrated.
So while I get the appeal of a detailed error message in theory, in practice, it doesn’t help most users learn anything. If anything, it just creates more dependency on people like us to fix things for them.
Thank you for accepting my initial rant, I am all for a proper discussion.
I get what you mean, and while true that most people won’t get better at troubleshooting because of a verbose error message, even back in the Windows 95/98 days where you had verbose error messages, most people would still not be capable of understanding them, myself included at that time.
But my point is that the small minority of people who would start troubleshooting the stuff, myself included these days, would be vastly more helped by a verbose error message than a generic “Whops! Something went wrong, please wait!”
Modern software are not even giving people the same initial chances to troubleshoot the issue as older software did.
Oh, on that I totally agree. And not just with Microsoft with everything I run into Microsoft is especially bad because their attitude seems to we need to do something. You don’t need to know what it is and we’re not gonna tell you how long it takes so just fuck right off Which is monumentally annoying of course Apple does give a bunch of code and stuff for errors when something goes wrong and you can send it the developers, and I have never taken the time to try to figure out what any of that stuff is because I am not gonna be able to fix whatever it is and so I’m not gonna take the time. However, in my line of work where I’m supervising a lot of file ingestion people, data, architects, and software engineers, it definitely behooves me to understand what the errors I’m seeing with our own in-house proprietary products are. It’s especially frustrating when some of the higher up software engineers want to exclude me from meetings about the products going down because they claim it’s too technical for me. It’s not, of course, it’s not even the real reason; they just want to exclude me because they’re afraid of sharing their weaknesses or something. I have completely figured out what they are worried about yet, but it’s maddening.
Also, the total number of Chromebooks sold worldwide is tiny compared with phones and tablets. Most kids have probably never seen a Chromebook, but virtually every kid has held and used a phone, a tablet or both.
If you want to blame Google, blame Android, not Chromebooks.
I think it’s a bit harsh to lay all the blame on google, considering the iPad exists.
Same shit different bucket.
I’d argue the iPad is the bigger offender personally. They’re blaming Chromebooks because that’s often what schools provided, but the same exact timing existed before with iMacs in classrooms all through the 90s and early 00s for millennials despite Windows being by far the more common real world OS they would need to know in the workplace.
But when it comes to portable devices the iPhone and iPad are king, that’s what young people want and often what they’re given. And those operate nearly exactly the same as a Chromebook. Toss everything into a cloud bucket, no user-facing folder structures to learn, everything locked down with limited access and customization. A take it or leave it approach to user interaction.
I have user-facing folder structures on every iOS device I own. What exactly is the extent of your personal experience using iOS?
My experience with iOS devices is mostly non-jailbroken devices, where the file system is not accessible.
What is it you think the Files app is showing you?
Not trying to be rude but the files app is absolutely not giving you anything close to full access to your devices file system. It’s an abstraction over the actual file system if anything.
A very limited scope of the filesystem instead of exposing the whole thing. Android does the same thing, and so does every system that doesn’t allow the user to have root access.
Ohh…the files are in the computer
Yeah there’s a lot more visible just by connecting via USB but it’s still not good.
Thats already more effort than most people will put forth
deleted by creator
Just to get this straight: you’re comparing the complexity of using OS X to Chrome OS. I hope you’re not also claiming you’ve actually used both of these?
Edit: also, what do you mean “no user-facing folder structures to learn”? iPadOS I get because even though it has one and has for years, it’s not required. But again: have you ever used Chrome OS? I would sooner use TempleOS, and somehow you still managed to make an invalid criticism of such a dogshit operating system.
Edit 2: 23 downvotes; 0 explanations of how I’m wrong. Stay classy, Lemmy.
The original commenter compared ipados to chromeos, and they compared osx to windows, I never saw a comparison from osx to chromeos.
The point being made is that modern operating systems often times in the hands of kids (chromeos and ipados) are designed to abstract away much of the underlying elements of the os.
They absolutely compared OS X to Chrome OS by directly comparing what Apple did in the 90s and 00s to what Google did in the 10s. If you take the comment as its own isolated thing, sure; if you understand it as a response to another comment (which it is), then the comparison is smacking you in the face.
What planet am I on right now? Should this conversation be about media literacy instead of tech literacy?
It is rich that you are suggesting this should be about media literacy. How do you connect “what apple did on the 90s” and “what chrome OS did in the 00s” (which it was the 10s, not the 00s) as a direct comparison between operating systems? What the commenter is suggesting is that both google and apple had a hand in making students not prepared to interact with technology, not that they did it in the same way.
I don’t even agree with that statement as I believe being exposed to macs at school (and likely windows at home) woild be beneficial to tech literacy. But you couldn’t even comprehend enough to engage with the point. They were saying macos is not windows, and windows is what kids should be learning. Then you come in and yell and scream about mac being better than chrome.
You were down voted because you were wrong and an asshole
Because they’re directly saying that Apple did with Macintosh what Google did with Chromebooks and that wasn’t a problem for real-world tech literacy.
Except that they’re using iMacs as a precedent that dumbed-down Chromebooks didn’t (at least substantially) harm tech literacy. My interpretation is somehow a generous one, because the other interpretation is that they’re comparing the iMac being complex but different from the industry standard to Chrome OS being dumbed down. These are two vastly different things.
I comprehended enough: either option is stupid as fuck – just one indicates a lack of evidence while the other indicates a lack of basic logic.
I’m wrong? Yeah, I originally said “00s and 10s” for Chrome OS because I thought it came out in 2008, but I looked it up and corrected myself yesterday(?) to just “10s” – completely incidental to the point of my comment. Did you notice too that OS X didn’t exist in the 90s but I called it that anyway for simplicity? No? Oh, that’s right: no one actually gives a shit.
Meanwhile, they’re spouting provable and obvious misinformation about how Chrome OS doesn’t have a user-facing folder system, so I think your explanation for why I was downvoted should leave out “I was wrong”. Clearly the voters didn’t give a shit about factual accuracy. I’m sure the other commenter used Chrome OS enough to judge it when they’re saying that. Weird how you didn’t address the part of my comment correcting transparent misinformation.
I was an asshole. And any mixture of “wrong” and “an asshole” gets blind upvotes on Lemmy all the time. No, what got me downvotes is that Lemmy doesn’t have Reddit’s hidden votes feature that stops a cascade of morons blindly downvoting anything that’s at negative (I was at +2, -23 when I made my second edit; just acknowledging that blind, uncritical downvoting took that ratio from ~1:11 to ~1:3). And I’ll continue being a condescending asshole until this Lemmy equivalent of boomers giving one star to businesses they’ve never been to – because Google asked them to rate their experience – is dead.
Have a nice day.
Based on this small exchange it seems like you erect straw men to knock down to inflate your intellectual self worth which is incredibly fragile based on how much you freaked out over a tiny correction that I didn’t use at all in my argument.
If you are actually interested in engaging with the topic try harder to read what I have said
The 00s thing was the only demonstrably wrong part of my comment, and it was long-since corrected when you commented. So I asked why – when you argued that “being wrong” was a key component of the heavy downvotes – you took an aside for that yet conspicuously didn’t mention how the comment with a 10:1 ratio spends half its length confidently spouting complete, easily disprovable bullshit about user-facing folder structures.
Seems more like a mix of anchoring bias, the bandwagon effect, and a disregard for critical thinking than it does factual accuracy, unless the tone policing component swamps everything else.
You’re not wrong. This is just lemmy.
Probably not so much that you’re wrong as you just sound like a condescending dick.
No smarm this time: my question was 100% genuine. I actually don’t know how you can use these operating systems and draw those conclusions. This feels like they ate someone else’s half-baked opinions left out overnight, got food poisoning, and threw them up into this comment.
Also, in my opinion, being condescending is the correct response to people confidently spewing complete, easily disprovable bullshit. I confidently get things wrong sometimes too, but I’m getting really sick of this “I’m qualified to speak on everything” culture that social media is exacerbating.
It is more basic than that:
“It just works” is terrible for developing computer skills.
It is damned convenient for the most part, but it removes the opportunity to have an issue and solve it, developing your troubleshooting skills.
Then we come to the lack of verbosity of modern operating systems and programs.
“Oops, there is an issue, please wait while we solve it…” is an absolutely terrible error message.
“Error 0x001147283b - Fatal error” is a far better error message.
I agree with the the sentiment of your comment, but I think both error codes aren’t great.
I want error logs or descriptions, not a cryptic code that the Company selling the OS can choose not to document publicly.
Error codes are fantastic, even undocumented codes gives users the ability to coordinate on forums and blogs to figure out the issue in a far easier manner
I can google one of these on another device and figure out what it means and at least attempt to fix it. “Something went wrong :(” helps fucking no one
Until you search that error code and it doesn’t tell you anything useful.
Then you ask on a forum and others can help you easier
Have you ever worked in an environment powered by Windows-based computers, and Microsoft software? Have you ever spoken with any user in such an environment about their experience with errors like the ones you described, and how easy or difficult it was to solve them?
I am not doing the whole passive aggressive argument where you refuse to say what your issue is and hold a clear conversation so you can try and seem like the winner and claim that I am an idiot because you have misunderstood my comment.
But to answer the specific questions posted:
Yes, it has been my job for fifteen years.
Not only do I speak with them several times a workday, I am usually the one solving said problems meaning I get to experience it all.
My point stands, I don’t even see yours.
Fair enough, and I appreciate the clarification. That actually reinforces my point. You and I both work with people who use Windows daily and encounter these verbose errors—but they almost never understand them. They don’t use these messages to develop troubleshooting skills—they just get stuck and frustrated.
So while I get the appeal of a detailed error message in theory, in practice, it doesn’t help most users learn anything. If anything, it just creates more dependency on people like us to fix things for them.
Thank you for accepting my initial rant, I am all for a proper discussion.
I get what you mean, and while true that most people won’t get better at troubleshooting because of a verbose error message, even back in the Windows 95/98 days where you had verbose error messages, most people would still not be capable of understanding them, myself included at that time.
But my point is that the small minority of people who would start troubleshooting the stuff, myself included these days, would be vastly more helped by a verbose error message than a generic “Whops! Something went wrong, please wait!”
Modern software are not even giving people the same initial chances to troubleshoot the issue as older software did.
Oh, on that I totally agree. And not just with Microsoft with everything I run into Microsoft is especially bad because their attitude seems to we need to do something. You don’t need to know what it is and we’re not gonna tell you how long it takes so just fuck right off Which is monumentally annoying of course Apple does give a bunch of code and stuff for errors when something goes wrong and you can send it the developers, and I have never taken the time to try to figure out what any of that stuff is because I am not gonna be able to fix whatever it is and so I’m not gonna take the time. However, in my line of work where I’m supervising a lot of file ingestion people, data, architects, and software engineers, it definitely behooves me to understand what the errors I’m seeing with our own in-house proprietary products are. It’s especially frustrating when some of the higher up software engineers want to exclude me from meetings about the products going down because they claim it’s too technical for me. It’s not, of course, it’s not even the real reason; they just want to exclude me because they’re afraid of sharing their weaknesses or something. I have completely figured out what they are worried about yet, but it’s maddening.
Also, the total number of Chromebooks sold worldwide is tiny compared with phones and tablets. Most kids have probably never seen a Chromebook, but virtually every kid has held and used a phone, a tablet or both.
If you want to blame Google, blame Android, not Chromebooks.
Yeah Apple was pushing their “BSD for morons” laptops om schools long before chromebooks were a thing.